The push for stronger and healthier customer relationships needs to start now. Regardless of your industry, here are five tips worth considering as you formulate a strategy for improving the quality ...

Customer service is a critical component of any successful business. In Africa, where markets are rapidly evolving and ...

Research, statistics and why the customer experience matters The impact of social media Strategies to discover and improve engagement and retention Your role and the impact on bottom line Creating a ...

Avery, Jill, Susan Fournier, and John Wittenbraker. "Unlock the Mysteries of Your Customer Relationships." Harvard Business Review 92, nos. 7/8 (July–August 2014): 72–81.

Get unlimited access to all of our exclusive marketing resources. Go PRO Today Customer Relationships: How-to articles covering the latest marketing tactics, tips, and strategies. The Secret to ABM ...

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This strategy places the customer at the core of every decision ... Trust remains the cornerstone of all successful relationships, and in the modern business world, it is both hard-earned and ...

The new Cisco T Plus partner model involves new Partner Success Managers, an AI guided adoption journey involving the ...

Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New ...

It’s about changing brand methods, implementing new strategies and adapting ... a business can expect from a single customer throughout their relationship. Regularly monitoring these metrics ...